We start processing your order as soon as it is placed and hence orders once confirmed cannot be cancelled. However, in an unforeseen situation, where you need to fully or partly cancel your order, cancellation can be done at a nominal fee to cover a portion of costs that our merchants would have already incurred.
Product Not Shipped:
- 8% of the paid value is charged if the order is cancelled before the item is shipped.
- Non Furniture: 10% or Rs. 100, whichever is higher, of the paid value when the order is cancelled after it is shipped by us.
- Furniture: 25% or Rs 2000, whichever is higher, of the paid value when the order is cancelled after it is packed/shipped by us.
Note: Order once confirmed cannot be cancelled for Made-to-order/Customised Products.
Contact us for any requests via: e-mail (firstname.lastname@example.org), phone (+918266822550) or chat.
Phone and Chat is available from 10:30 am to 6pm, except on Sundays and National Holidays.